Patient Services

Airport Arrival Counter


For your convenience we provide Shuttle Van Service from Suvarnabhumi International Airport to Bumrungrad Hospital or hotels nearby free of charge.

VIP services can also be arranged including; Meet & Greet, immigration Fast-Track service, wheelchair support, buggy and porter. 

Visa & Interpreter Service


For your convenience and the best patient experience we can provide your Visa invitation letter and interpreter service free of charge. 

Second Opinion Service

Our top specialists review your diagnosis, medical reports, images and provide recommendations regarding your care, including, cost estimate, recommended stay and answers to your personal questions. 

The Treament Plan will be delivered within 24hrs and costs 150AED. 

Insurance & Payment Options

Medical Travel Guides

Our medical travel guide answers all your questions, helps you understand the process and what to expect so that you have a smooth, safe and successful medical travel experience. 

Talk to our Referral Office Representative in the United Arab Emirates

Our local representatives speak your language and can assist you by answering any questions you have about the hospital as well as book travel arrangements. There are no additional costs for using this service as per Bumrungrad's One Price Policy.